Elevating Luxury in Hospitality: Mandarin Oriental, Barcelona's Journey with Infrasys Cloud POS

Director: Gonzalo Tugas

Producer: Mireia Martínez

Producer company: Igloo Films

Client: Mandarin Oriental, Barcelona

Country: Spain

Synopsis

This 3-minute video showcases the success story of the Mandarin Oriental, Barcelona, after adopting Shiji's Infrasys Cloud POS system. The hotel, known for its exceptional service since 2009, faced challenges due to labor shortages and an outdated system. Through testimonials from the Assistant Director of F&B and the Hotel Manager, the video highlights how the switch to Infrasys resolved these issues, leading to improved efficiency, personalized service, and higher guest satisfaction. The successful transition modernized the hotel's operations, demonstrating the transformative impact of Infrasys and inspiring other luxury hoteliers to consider Shiji as their tech provider.

Objectives

The film aims to showcase the positive impact of Shiji's Infrasys on hotel operations, using Mandarin Oriental, Barcelona as an example. It seeks to inspire other luxury hotels to adopt Shiji's technology, promoting innovation, efficiency, and excellence in hospitality.